How can we assist you?

We have put together a series of user guides to help our customers complete the most common tasks.

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User Guides

Students

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• Adding a student
• Finding a student
• Assign content to a student
• Archive a student
• Unarchive a student
• Remove content from a student
• Change a student's password
• View assigned courses to a student
• Update student details
• Send student login details

Departments

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• Add a department
• Update a department
• Remove a department

Job role

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• Add a job role
• Update a job role
• Remove a job role

Certificate

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• Validate a certificate
• Download a certificate
• Add certificate on LinkedIn
• Share certificate online

Course/Assessment

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• View course progress
• Reset an assessment
• View (course) credits
• Send content reminder

Training Matrix

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• Add a team
• Export data
• Add a content library
• Add course exemption
• Change refresher frequency
• Allocate required courses to learner
• Allocate single course to all learners

External / Historical Training

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• Assign external/historical training
• Unassign external/historical training
• Create external training

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Looking for a different user guide?

If there's a guide that's not available but think would be a good addition to have please let us know by completing our contact form.
Tell us the task you're looking to accomplish and we'll happily look into creating the user guide that other individuals will benefit from aswell.

For further information regarding our services we have our FAQ that is a great starting place in answering the most common questions.

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