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Business - HR Course List

Anti-Money Laundering

Anti-Money Laundering

Terrorists require funds, and in order to prevent them benefiting from honest sources, the Money Laundering Terrorist Financing and Transfer of Funds Regulations 2017 was passed. This course will help those who handle finances to understand the implications of this law and how they can play their part in preventing terrorists receiving funding illegally.

CPD Certified

Bribery Act

Bribery Act

Bribery is an offence, but sometimes actions taken without intending harm, could be regarded as bribery. Understanding what could be regarded as bribery may save company officers much heartache and money. This course is an excellent overview of the Act and will help companies stay away from prosecution.

CPD Certified

Bullying & Harassment

Bullying & Harassment

A definition of bullying and harassment at work is "unwanted behaviour that makes someone feel intimidated, humiliated or offended." Could this happen in your workplace? This course looks at all aspects of bullying and harassment at work and will help identify where your organisation is falling short or could improve.

CPD Certified

Change Management

Change Management

Change and survive. This is a given for most companies. If we look back 10 or 20 years, you will see how most aspects of business life have changed, and staff must change to meet the new systems, yet for some change can cause unsettlement and anxiety. This course looks at how change can affect people, and help managers plan to establish smooth transitions and happy workers.

CPD Certified

Communication

Communication

Effective communication is essential to any business or company but achieving this is not easy. This course will highlight the barriers to good communication and helps all those who need to communicate with others to do so effectively, whether that be verbal or non-verbal communication.

CPD Certified

Conducting Appraisals

Conducting Appraisals

The purpose of an appraisal is to increase motivation. This is a very important task, which could easily have the opposite effect if handled badly. It is extremely important that those who carry out this important task have carefully prepared and follow important rules. This course is essential for all who carry out appraisals in their workplace.

CPD Certified

Conflict Management

Conflict Management

With the best will in the world, conflict can arise in any workplace. Handling conflict to achieve a happy outcome is a skill which can be learned and this course is important for all tasked with this important role.

CPD Certified

Customer Service Essentials

Customer Service Essentials

What makes good customer service? This skill, to help customers feel helped, assisted and in all ways positive about the company can make the difference between them returning to do further business or not, ultimately impacting on profits and job security. Learning basic techniques of good customer service is vital for all those who communicate with customers, either face to face or in other ways.

CPD Certified

Disciplinary & Grievance

Disciplinary & Grievance

In any organisation there may be occasions when a member of staff may need to be interviewed if there is perceived misconduct. The interviewer must be carefully selected and trained to ensure this interview is conducted correctly to ensure a positive outcome. This course is important for those who carry out this type of communication.

CPD Certified

Equality & Diversity

Equality & Diversity

The Equality Act 2010 protects people from discrimination in the workplace and the wider society. It identified the nine protected categories, such as age, disability, becoming a transexual, marriage or civil partnership, race, religion, sex or sexual orientation. This course is intended to clarify these categories for those within the work area and help those who must be responsible for staff to understand what actions must be taken to develop a fair and inclusive environment.

CPD Certified

Freedom Of Information Act

Freedom of Information Act

Under the Freedom of Information Act, 2000, the public now have the right to request information from public authorities, and those authorities must publish certain information about their activities. This course will help those who need to understand how this Act works in practice, and how to request information successfully.

CPD Certified

General Data Protection Regulations 2018

General Data Protection Regulations (GDPR) 2018

Technology now impacts all aspects of our lives, from buying goods online to many other ways our data is used to speed up the delivery of goods and services, yet legislation to protect us was not up to date. From May 2018, this new regulation will have massive repercussions for most businesses who deal with data, whether that be simply employees records, or information about customers. Your staff need to know how these changes will impact your business and their communications with others.

CPD Certified

Information Security

Information Security

In this digital age, the practice of preventing unauthorised access to the data we require to fuel our systems is critical. Information Security, sometimes shortened to InfoSec, is the general terms for all measures that can be used to protect that data, whether it be digital information or gathered and held by other means. This course discusses those security measures and how to minimise the risks that threaten our systems.

CPD Certified

Innovation

Innovation

The term 'innovation' has been defined as, 'something original and more effective'. It is the dream of most companies to devise, by innovation, a new way of doing something that will transform old systems or product and thus capture the marketplace. This is linked to but different from 'invention', which is completely new. Protecting innovation is critical in today's business world, and this course will help managers and employers understand the significance of protecting innovations in whatever form they take.

CPD Certified

International Business Travel

International Business Travel

In today's global village, it is more and more becoming part of the job to travel, either to business associates, or indeed on sales trips. However, the world is becoming more dangerous, and this course is intended to help those who need to travel to plan and prepare to ensure a safe and successful outcome.

CPD Certified

Introduction to Basel

Introduction to Basel

Basel, stands for the Basel Commitee on Banking Supervision. It is an international committee made up of central bankers from 27 countries in the Eu. This course is intended for Senior Managers, compliance officers and those dealing with banks at a high level, especially those dealing with credit, market risks and managing capital.

CPD Certified

Leadership

Leadership

What makes a good leader? A leader is one that stands out from the crowd to set a direction, build a vision and encourage others to follow. Every company and organisation needs a good leader, but rarely are they born naturally. Leadership can be learned, and this course is intended to help those aspire to be good leaders to achieve their goals and shine in their various workplace.

CPD Certified

Energy Efficiency for Staff

Energy Efficiency for Employees

In our modern world we are becoming aware that our resources are finite and very valuable. In the workplace we must become more aware of waste and a large part of this is wasted energy. Simple methods will help save resources, add to profitability and ultimately save jobs.

RoSPA Approved

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Energy Efficiency for Managers

Energy Efficiency for Managers

Saving energy in the workplace is extremely important and will add to the overall profit and security of a company. The key to ensuring energy saving is the understanding of managers and supervisors which will allow them to encourage and direct efficiencies wherever possible.

RoSPA Approved

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Environmental Awareness Training

Environmental Awareness Training

This course is designed to educate and raise the user’s awareness of the effects we have on the environment. The training will also cover the key environmental issues found in most companies and businesses.

RoSPA Approved

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Pregnancy Awareness

Pregnancy Awareness

Pregnancy is not an illness but it does raise issues of welfare in the work situation. This course aims to help managers understand their responsibilities, legal and ethical for their pregnant staff.

RoSPA Approved


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Home Working Managers

Stress Management for Employees

Stress in the workplace is a major cause of ill-health. This course aims to help workers understand and either prevent or manage stress in the workplace.

RoSPA Approved

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Stress Management for Managers

Stress Management for Managers

The loss of working days through stress is a significant drain on the economy and a potential threat to individual business. This course aims to raise the awareness of the known causes and triggers for stress to help put systems in place that will minimise and control its effects.

RoSPA Approved

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workstation setup

Workstation Setup Assessment

Working on computers or other devices for long periods of time can lead to back, arm and shoulder problems. Setting up this equipment correctly can minimise these problems. This course will explain the practical actions which can be taken to minimise hazards.

RoSPA Approved

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Understanding 5s

5s Quality Systems

5s is a Japanese term, which forms part of lean management techniques. Although a simple system, introducing 5s systems can be complex and it is recommended that any company who aim to introduce those systems should use this course to introduce the subject to its staff.

CPD Certified

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