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Disciplinary and Grievance Training Course

Disciplinary and Grievance Training Course CPD Certified Course

Unlimited Resits Customer Support Instant Access

£25.00 +VAT per person

Course information
  • Certificate on Successful Completion
  • Access course on Desktop, Laptop or Tablet
  • 15 Multiple Choice Questions
  • Course Duration: 30 Minutes
  • CPD Points: 1

This Disciplinary and Grievance training course provides knowledge and understanding on managing disciplinary and grievance cases fairly and professionally, ensuring that the learner gains the essential skills to handle any disciplinary and grievance situations that may arise within the workplace. There are a variety of different situations which may cause a disciplinary or grievance to come to the attention of a manager or employer, it is important that the manager or employer of the workplace has the ability to handle each situation sufficiently.

This course looks at how to take action when handling disciplinary and grievance cases, establishing the important principles of disciplinary and grievance, and maintaining knowledge of the underpinning legislation. Every manager or employer should be aware of the steps that should be undertaken when handling disciplinary and grievance issues and what actions to take when dealing with special cases.

This course will help managers to understand what disciplinary and grievance are, and how each case should be dealt with fairly, consistently and within a reasonable timeframe. It also looks at how the ACAS statutory code of practice on disciplinary and grievance can be used as a practical guide to aid employers and employees.

  • Train online at your own pace with a full audio voiceover
  • Accredited by CPD
  • Certificate on successful completion
  • Course duration: 30 minutes
  • Unlimited resits at no cost

Who is this Online Disciplinary and Grievance Training for?

If you are a manager or employer who wants to gain further knowledge on conducting the appropriate disciplinary and grievance procedures in line with ACAS rules and regulations, then this course will benefit you.

This course is ideal for people who must handle disciplinary or grievance procedures as part of their job responsibilities, as it provides knowledge on the relevant regulations that are in place and the guidelines that should be followed when managing disciplinary or grievance cases.

Disciplinary and Grievance Training Certification

Our entire library of training courses are accredited by the CPD Certification Service as adhering to the universally recognised Continuing Professional Development (CPD) guidelines.

Upon passing the online assessment you will have the options to both print and download your Disciplinary and Grievance Training Certificate in PDF format. In addition to this an automated email will also be sent to your chosen email address containing a link to your certificate ensuring you always have access to a copy.

Furthermore, a QR code is displayed on each certificate which when scanned by a smartphone links to our certification database. This allows employers, auditors and local authority inspectors, for example, to establish a certificates validity instantly and at any time.

Course Screenshots (click to view images)

Course Aim

The aim of this Disciplinary and Grievance course is to provide you with the knowledge of what disciplinary and grievance issues are, and the differences between them. It looks at how to handle disciplinary cases which can be considered as relatively minor, to issues that can be considered as serious such as gross misconduct. Similarly, it concentrates on grievance issues, giving knowledge on how to handle complaints or concerns from employees.

This course aims to give learners the understanding and ability to differentiate between disciplinary and grievance and how both of these can relate to issues within the workplace. It looks at the fundamental principles that need to be followed whenever a disciplinary or grievance issue has been brought to the attention of management within the workplace.

Learning Objectives

On completion of the course, you should be able to:

  • Recognise the importance of disciplinary and grievance procedures
  • Distinguish between disciplinary and grievance issues
  • Identify the guiding principles that apply when handling disciplinary and grievance issues
  • State what legislation applies to disciplinary and grievances
  • Establish the facts of a disciplinary issue and appropriately handle informing any employees involved
  • Take appropriate action to manage disciplinary and grievance
  • Take the right action when dealing with special disciplinary and grievance cases

Training Course Content

This course is made up of the following modules:

  • Introduction to Disciplinary and Grievance Procedures

    This section will cover what are disciplinary and grievance procedures. The guiding principles of disciplinary and grievance as well as being aware of underpinning legislation.

  • Module 1 - Handling Disciplinary Issues

    This section will cover establishing the facts and informing employees—the disciplinary hearing proses and taking action.

  • Module 2 - Managing Grievance Issues

    This section will cover investigating grievances, resolving grievances amicably and your employees’ rights


On completion of the course lessons and training material an online assessment will automatically unlock. The assessment will contain 15 multiple-choice questions and a mark of 75% or above will be required to pass.

The assessment will be marked instantly and so you will know straight away if you have passed or not. If you don't pass first time there's no need to worry. Unlimited resits at absolutely no additional charge are available so you can retake the assessment again as many times as you need to.

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CPD Certified Course

£25.00 +VAT per person

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Course information
  • Certificate on Successful Completion
  • Access course on Desktop, Laptop or Tablet
  • 15 Multiple Choice Questions
  • Course Duration: 30 Minutes
  • CPD Points: 1

View Disciplinary and Grievance Course Overview