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Online Change Management Training

25.00+ VAT

Change Management Training Course

Change Management Training CPD Certified Course

Unlimited Resits Customer Support Instant Access

£25.00 +VAT per person

Course information
  • Certificate on Successful Completion
  • Access course on Desktop, Laptop or Tablet
  • 10 Multiple Choice Questions
  • Course Duration: 20 Minutes
  • CPD Points: 1

Our online Change Management Training course provides learners with an understanding of how to recognise the need for organisational change, manage workplace transitions and support employees through the change process.

Change is a natural part of any organisation, whether it involves introducing new technology, updating working procedures or restructuring teams. How these changes are managed can influence employee engagement, productivity and the success of the transition.

Poorly managed change can lead to uncertainty, resistance and disruption in the workplace. This course explores the principles of effective change management, including how to identify potential challenges, communicate changes and encourage employees to adapt to new ways of working.

By developing an understanding of change management, learners can better support organisational changes and contribute to a smoother transition for everyone involved.

  • Train online at your own pace with a full audio voiceover
  • Accredited by CPD
  • Certificate on successful completion
  • Course duration: 20 minutes
  • Unlimited resits at no cost

Discounts on Bulk Purchases

Take advantage of our bulk discounts which will reduce your overall cost of training. Better still, any courses you order can be registered to users upto two years later so there's no need to worry about training credits expiring.

Courses Purchased Discount
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20+ 20%
50+ 30%
75+ 40%
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Who is this Online Change Management Training for?

Our online Change Management Training course is suitable for anyone who wants to understand how organisational change can affect employees, teams and working practices.

The course may be particularly beneficial for:

  • Managers and Supervisors responsible for introducing or supporting changes within their teams.
  • Team Leaders who need to communicate changes and help colleagues adapt to new ways of working.
  • Employees who are involved in workplace changes or want to better understand the change management process.
  • Business Owners looking to develop their understanding of how changes can affect their organisation and workforce.

No previous knowledge or experience of change management is required to take this course. Those with management responsibilities may also benefit from our Leadership and Management Trainingcourses, which can help develop broader leadership and people management skills.

Course Screenshots

  • Change Management Training - Welcome Screen
  • Change Management Training - Change is the online Constant
  • Change Management Training - What is Change Managment Trainin?

Course Aim

This course aims to provide learners with an understanding of the principles of change management and the different approaches organisations can use when introducing changes to working practices.

Learners will explore change management models, common challenges associated with organisational change and the importance of supporting employees throughout the change process.

Learning Objectives

On completion of the course, you should be able to:

  • Understand the importance of change management
  • Apply techniques to understand the risks and opportunities change brings
  • Understand individual and collective response to change.

 

Course Content

This course is made up of the following modules:

  • Module 1 - Understanding Change

    This section of the course introduces you to what change management is, using a SWOT analysis to understand if organisations are ready for change, helping people deal with change and the change curve.

  • Module 2 - Leading Change

    This section of the course covers how to lead change including a manger’s role, key points to change success and seeing change through.

  • Module 3 - Responding to Change

    This section of the course looks at potential roadblocks to change being successful, why change can fail, the Kaizen approach to change and how employee commitment is key to change being successful.

Download Course Overview (PDF)

Assessment

On completion of the course lessons and training material an online assessment will automatically unlock. The assessment will contain 10 multiple-choice questions and a mark of 75% or above will be required to pass.

The assessment will be marked instantly and so you will know straight away if you have passed or not. If you don't pass first time there's no need to worry. Unlimited resits at absolutely no additional charge are available so you can retake the assessment again as many times as you need to.

Change Management Training Certification

Our entire library of training courses are accredited by the CPD Certification Service as adhering to the universally recognised Continuing Professional Development (CPD) guidelines.

Change Management Training - Certificate Example

Upon passing the online assessment you will have the options to both print and download your Change Management Training Certificate in PDF format. In addition to this an automated email will also be sent to your chosen email address containing a link to your certificate ensuring you always have access to a copy.

Furthermore, a QR code is displayed on each certificate which when scanned by a smartphone links to our certification database. This allows employers, auditors and local authority inspectors, for example, to establish a certificates validity instantly and at any time.

Common Change Management Training Questions

Change management is a structured approach to planning, introducing and managing changes within an organisation. It involves helping employees, teams and businesses adapt to new processes, technologies, responsibilities or ways of working.

Effective change management considers both the practical and human aspects of change, including communication, employee involvement and addressing concerns that may arise during a transition.

For example: A business introducing a new computer system may provide employees with training, explain why the change is necessary and offer ongoing support. This can help employees adapt to the new system while reducing confusion and disruption to their work.

Yes, change management training can be completed online. Online courses provide a flexible way to develop an understanding of change management principles, organisational change and the challenges employees and businesses may face during workplace transitions.

Our online Change Management Training course allows learners to study at their own pace, making it suitable for individuals looking to develop their knowledge alongside existing work commitments.

Upon successful completion, learners receive a CPD certificate recognising their completion of the training.

Change management models provide structured approaches that organisations can use to plan, introduce and manage change. Different models focus on various aspects of the change process, from preparing employees for change to implementing and maintaining new ways of working.

Some commonly recognised change management models can include:

  • Lewin's Change Management Model: A three-stage approach involving unfreezing existing practices, introducing change and refreezing to establish new ways of working.
  • Kotter's 8-Step Change Model: Focuses on leading organisational change through eight steps, including creating urgency, building support and embedding changes into the organisation.
  • ADKAR Model: Focuses on individual change through five elements: Awareness, Desire, Knowledge, Ability and Reinforcement.

The most suitable approach will depend on the organisation, the nature of the change and the needs of the employees affected.


The Importance of Change Management Training.

Change management is important because it helps organisations introduce changes in a structured and supportive way, reducing the risk of disruption and helping employees adjust to new working practices.

Effective change management can help organisations to:

  • Reduce uncertainty: Help employees understand why changes are happening and what they mean for their roles.
  • Maintain productivity: Minimise disruption to everyday operations while new processes or systems are introduced.
  • Improve employee engagement: Encourage employees to participate in the change process and share their concerns.
  • Support successful implementation: Help organisations identify potential challenges and provide the resources employees need to adapt.

By considering both organisational objectives and employees' needs, businesses can improve the likelihood of changes being introduced successfully and sustained over time.

Managers play an important role in helping employees understand, accept and adapt to changes within the workplace. Providing clear communication, involving employees and offering appropriate support can make the transition easier.

Some practical ways managers can support employees can include:

  • Communicating clearly: Explain why changes are happening, what employees can expect and how their roles may be affected.
  • Listening to concerns: Encourage employees to ask questions, share feedback and raise any uncertainties they may have.
  • Providing training and support: Ensure employees have access to the guidance, resources and training needed to adapt to new responsibilities or working practices.
  • Leading by example: Demonstrate a positive and constructive approach to change while acknowledging any challenges employees may face.

Managers should also regularly check how employees are adjusting and address any difficulties that arise throughout the change process.

Resistance to change can occur when employees feel uncertain, concerned or uncomfortable about changes to their working environment. This is a natural response, particularly when changes affect established routines, responsibilities or job security.

Some common causes of resistance to change might include:

  • Fear of the unknown: Employees may worry about how changes will affect their roles, responsibilities or future employment.
  • Lack of communication: Limited information about why changes are happening can create confusion and mistrust.
  • Disruption to familiar routines: Employees may feel uncomfortable moving away from established working practices.
  • Lack of confidence: Introducing new technologies or responsibilities may leave employees concerned about their ability to adapt.

Resistance does not always mean employees are unwilling to change. Their concerns may highlight genuine problems or risks that organisations need to consider before moving forward.

Workplace Scenario
1 / 3

Introducing a New Shift Pattern

Situation

A manufacturing company introduces a new shift pattern to increase production and meet customer demand. Management announces the changes without first discussing how the revised working hours may affect employees.

What went wrong?

Several employees struggle to accommodate the new shifts due to childcare and other personal commitments. Absenteeism increases, and some experienced workers begin looking for alternative employment.

Key takeaway

Changes to working arrangements should consider how employees may be affected. Consulting staff, assessing potential difficulties and exploring suitable adjustments can help organisations introduce changes more effectively.

Workplace Scenario

Restructuring a Workplace Team

Situation

An organisation restructures several departments to improve collaboration and reduce duplicated work. Employees are informed of the changes but receive little explanation about how their responsibilities will be affected.

What went wrong?

Uncertainty develops among employees, with some becoming concerned about their job security and future responsibilities. Morale declines, and communication between teams becomes strained

Key takeaway

Organisational restructuring should involve clear, timely communication and opportunities for employees to raise concerns. Being transparent about what is known, and what remains undecided, can help maintain trust throughout the transition.

Workplace Scenario

Changing Established Working Procedures

Situation

A warehouse introduces a new stock-checking procedure to improve accuracy. Management develops the procedure without consulting employees who carry out the checks each day.

What went wrong?

The new procedure creates additional steps that slow down operations. Employees identify practical difficulties that were overlooked during planning, resulting in delays and inconsistent working practices.

Key takeaway

Involving employees during the planning stages can help organisations identify practical challenges before changes are introduced. Testing new procedures and reviewing feedback can lead to more effective and sustainable improvements.

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Change Management Training CPD Certified Course

£25.00 +VAT per person

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Training 10 or more people? Let us quote you

Training Management Suite (TMS) included
with orders of 5 or more courses.

Course information
  • Certificate on Successful Completion
  • Access course on Desktop, Laptop or Tablet
  • 10 Multiple Choice Questions
  • Course Duration: 20 Minutes
  • CPD Points: 1

Frequently Asked Questions

Our training is completed online, using only a web browser.

After choosing the courses and completing the online transaction, you'll recieve an email providing access to the course. Use the details to register the course yourself or if it's for someone else, simply forward the email on.

Purchasing training for your team is simple.

Just add the courses you need to your basket and complete the checkout process. If you're purchasing 5 or more courses, we'll provide you with access to our Training Management System (TMS).

The TMS gives you full control over your learners, allowing you to enrol staff, monitor progress, track completion rates, and download certificates.

Once your account is set up, we're happy to show you around the system and help you get the most from its features. If you have any questions, our support team is always here to help at support@train4academy.co.uk.

Yes. We offer automatic discounts on larger orders, and any applicable discount will be applied instantly at checkout across all courses in the basket.

Depending on the number of courses purchased we provide the following discounts below. If you're looking to purchase a higher volume, please contact us and we'll be happy to discuss additional volume discounts.

  • Purchase 10+ courses and recieve 10%
  • Purchase 20+ courses and recieve 20%
  • Purchase 50+ courses and recieve 30%
  • Purchase 75+ courses and recieve 40%
  • Purchase 100+ courses and recieve 50%

Our training can be purchased easily using a debit or credit card.

If you're purchasing a larger volume of training and would prefer to be invoiced, please contact us on 01482 861 040 or email enquiries@train4academy.co.uk.

Our training is designed to fit around your schedule. Everybody receives 2 years from date of purchase, so there's no rush to complete your training course.

You can work through the training at your own pace, pause whenever you need to, and return whenever it's convenient. Your progress is automatically saved, allowing you to pick up exactly where you left off.

Even after you've successfully passed the assessment, you'll still be able to access the training materials whenever you need to refresh your knowledge

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