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Teamwork Training Course

Teamwork Training Course CPD Certified Course

Unlimited Resits Customer Support Instant Access

£25.00 +VAT per person

Course information
  • Certificate on Successful Completion
  • Access course on Desktop, Laptop or Tablet
  • 15 Multiple Choice Questions
  • Course Duration: 40 Minutes
  • CPD Points: 1

This Teamwork Training course covers the importance of having essential teamworking skills that can be implemented in daily working life. Working as part of a team or as a team leader, may play a significant role in your job responsibilities, this requires a variety of skills, such as, dealing with conflict, time management and communication. In order to achieve successful team working, you or your staff members should have the appropriate foundations and knowledge in place to become valued members of a team.

This course looks at the different segments that can be considered to build a successful team, from the basics, to the theories and dynamics of team development. It also looks at how you, as an individual, can find your role within a team, analysing the nine roles and characteristics.

This course will help workers to understand the importance of teamwork, team building and being a valued team member. Understanding the basics of teamwork can help to develop successful working relationships and collaboration between members of staff to achieve the ultimate team successes.

  • Train online at your own pace with a full audio voiceover
  • Accredited by CPD
  • Certificate on successful completion
  • Course duration: 40 minutes
  • Unlimited resits at no cost

Who is this Online Teamwork Training for?

If your job involves being part of a team, then this course can be much-needed training to ensure you are aware of the different elements that are needed within teamwork to construct a successful team.

This course is ideal for both employers and employees, as it demonstrates what should be expected of workers when they are working within a team, and how to build the essential understanding of managing team conflict, giving feedback and how to carve your own important role within a team.

Teamwork Training Certification

Our entire library of training courses are accredited by the CPD Certification Service as adhering to the universally recognised Continuing Professional Development (CPD) guidelines.

Upon passing the online assessment you will have the options to both print and download your Teamwork Training Certificate in PDF format. In addition to this an automated email will also be sent to your chosen email address containing a link to your certificate ensuring you always have access to a copy.

Furthermore, a QR code is displayed on each certificate which when scanned by a smartphone links to our certification database. This allows employers, auditors and local authority inspectors, for example, to establish a certificates validity instantly and at any time.

Course Screenshots (click to view images)

Course Aim

The aim of this Teamwork course is to provide you with the knowledge of how having a strong team within a business or company can benefit all employees in a variety of ways, such as gaining new business, building self-confidence when working with other members of staff, and gaining successful working team relationships.

This course aims to give learners the understanding of different types of teams and what to do when resolving team conflict and provide the much-needed skills to become a collaborative, successful and confident team member or team leader.

After completing this course, learners can benefit from completing Conflict Management Training aswell.

Learning Objectives

On completion of the course, you should be able to:

  • Define teamwork and identify types of teams
  • Recognise the strengths and weakness of team working and the key stages of team development
  • Identify the main team roles according to Belbin’s theory
  • Recognise the value of knowing your own team
  • Identify common ‘flashpoints’, the possible consequences of conflict and the characteristics of effective and ineffective teams
  • Recognise the value of celebrating team success and learning from any mistakes

Training Course Content

This course is made up of the following modules:

  • Introduction to Team working: The basics

    Find out about the different types of teams, both short-term and long-term.

  • Module 1 - Teams - Theories and dynamics

    This section will cover the stages of team development and Belbin’s team roles.

  • Module 2 - Successful team working

    Knowing your team, working in teams, managing team conflict and celebrating and learning.

  • Module 3 - Dealing with Conflict

    Explores the reasons for conflict, how to handle it and most importantly how to resolve it.

  • Module 4 - Effective Delegation

    Explore nine roles and characteristics that are essential to the success of a team, as well as how performance can be improved.

  • Module 5 - Find Your Role

    The benefits of delegation, deciding what to delegate, planning and then briefing your team and monitoring the team’s progress.

  • Module 6 - Effective Meetings

    Looks at the planning stage, in which you set objectives, create an agenda and decide who will attend the meeting, where it will take place and when.

  • Module 7 - Performance Troubleshooting

    How the working environment can influence performance and the importance of giving feedback when dealing with performance problems.

  • Module 8 - Collaborative Working

    Explores the reasons for collaboration in the workplace, the different types of collaboration and the key to successful collaboration.


On completion of the course lessons and training material an online assessment will automatically unlock. The assessment will contain 15 multiple-choice questions and a mark of 75% or above will be required to pass.

The assessment will be marked instantly and so you will know straight away if you have passed or not. If you don't pass first time there's no need to worry. Unlimited resits at absolutely no additional charge are available so you can retake the assessment again as many times as you need to.

How To Order and Access Your Course

How to buy a course - Ordering and Payment

Ordering Courses and Payment

Add your selected courses to the basket using the Green ‘Add to Basket’ button. Once you have added all the required courses to the basket, you can then start the checkout process and complete your purchase using a Credit or Debit Card.

Please note: For organisations ordering 10 or more units of training there is an option to pay via invoice. Contact the office on 01482 861 040 and we can process your order over the telephone.

How to buy a course - Access online training

Accessing the Training Course

Now you have completed your order we will email you a Receipt along with a second email titled ‘Online Course Registration Details’. This will contain all the information you will need to register a user on the Training Course. Emails are sent within minutes of a completed transaction so as soon as you complete your order you will receive your confirmation emails straight away.

How to buy a course - Registering to start training

Registering on the Training Course

The Online Course Registration Details will contain a Course Code and a unique Course Activation Key – these can be used to create a user account and access the Training Course. Follow the instructions to get up and running on the course.

Please note: If you have ordered more than one course you will receive multiple Course Activation Keys in the Course Registration email.

How to buy a course - Recieving your certificate


Once you have passed the assessment your certificate will be immediately available to print and download in PDF Format. In addition to this an automated email will also be sent to your chosen email address containing a link to your certificate ensuring you always have access to a copy.

How to buy a course - Customer Support

Customer Support

Have further questions, or need some support? Our team is on hand to help you every step of the way – from checking out on the website, gaining access to the course, and downloading your certificate. Call a member of the team on 01482 861 040 or email us on support@train4academy.co.uk and we will be happy to help you along the way.

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Course information
  • Certificate on Successful Completion
  • Access course on Desktop, Laptop or Tablet
  • 15 Multiple Choice Questions
  • Course Duration: 40 Minutes
  • CPD Points: 1

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